zerotilt inc’s Privacy Policy for RenderJuice.com

Last Updated: 03/03/23

This Privacy Policy describes how zerotilt inc (“we”, “us”, or “our”) collects, uses, and discloses information about you when you access or use our software-as-a-service application RenderJuice.com (the “Service”). By using the Service, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

Information We Collect

We collect information about you in several ways, including:

a. Information you provide: When you create an account, you provide us with your name, email address, and password. If you purchase a subscription or use our paid features, you may also provide us with billing information, such as credit card details.

b. Usage information: We collect information about your usage of the Service, including the features you use, the projects you create, and the files you upload.

c. Device and log data: We automatically collect certain technical information from your device, such as your IP address, device type, operating system, and browser.

d. Cookies and similar technologies: We use cookies and similar technologies to track your interactions with our Service, remember your preferences, and provide a personalized experience.

How We Use Your Information

We use the information we collect for various purposes, including:

a. To provide, maintain, and improve the Service: We use your information to deliver the Service, facilitate your access to it, and improve its features and functionality.

b. To personalize your experience: We use your information to tailor the Service according to your preferences, and to show you relevant content and advertisements.

c. To communicate with you: We use your contact information to send you important updates, promotional offers, and other marketing communications.

d. To provide customer support: We use your information to respond to your inquiries, troubleshoot issues, and provide assistance.

e. To ensure security and compliance: We use your information to detect and prevent fraud, enforce our terms and policies, and comply with applicable laws and regulations.

f. For analytics and research: We use your information to analyze usage trends, gather demographic information, and improve our Service based on user feedback.

How We Share Your Information

We may share your information in the following circumstances:

a. With service providers: We may disclose your information to third-party vendors, contractors, or partners who help us provide the Service, such as payment processors, hosting providers, and analytics companies.

b. For legal reasons: We may disclose your information if required by law, in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety or those of others.

c. In a business transfer: We may share your information with another company in the event of a merger, acquisition, or sale of all or a portion of our assets, in which case the acquiring company will be required to honor this Privacy Policy.

d. With your consent: We may share your information with other parties when you explicitly consent to such sharing.

Your Choices and Rights

You have the following choices and rights regarding your information:

a. Access, update, or delete your information: You can access, update, or request deletion of your personal information by logging into your account or contacting us at [contact email address].

b. Opt-out of marketing communications: You can opt out of receiving marketing emails from us by using the unsubscribe link in the email or by contacting us.

c. Manage cookies: You can control the use of cookies and similar technologies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service.

d. Data portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. If you would like us to delete your information, please contact us.

Security

We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. If you have any concerns about the security of your information, please contact us.

International Data Transfers

Your personal information may be stored and processed in countries other than your country of residence, which may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

Children’s Privacy

The Service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website, and we encourage you to review it periodically to stay informed about how we handle your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

stevie@renderjuice.com or privacy@renderjuice.com

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